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Terms of Service
At Keystone Safe Company we strive to set high expectations for ourselves and the products we
choose to sell. Our prices are unbeatable because of our very low overhead. We
are confident that after shopping at any other place, you will return to our online store for
the lowest price.
Below is information about our policies including returns. Please feel free to
contact us should you have further questions. We
appreciate your business and want to keep your business!
Accepted Payment Methods
Purchase Orders (Click Here for Details)
Credit Card (Visa, MasterCard, American Express, Discover)
Personal Check, Cashier's Check, or Money Order (Print shopping cart and send with payment)
Shipping Costs and Methods
All of our products ship free of charge to your location provided it is within the continental United States. For locations outside the Continental US or only accessible by boat or ferry, please contact us for a quote. Each item on our web site ships directly from the
manufacturer and their warehouse facilities. Each product page describes exactly how the product will ship and
any fees associated with special delivery methods. Please read and understand your delivery method. All shipping
times on the web site assume products are in stock. If something is not in stock we will let you know.
Return Policy, 60-Day Guarantee
All items can be returned within 60 days for a refund. They must be in their original
packaging and be in new condition (no signs of use). All returns must have
a return authorization number, which can be obtained by e-mailing us at
support@keystoneoffice.com or by using our
contact form. The purchaser is responsible for all shipping
costs involved in returning the items. Most orders will be subject to a restocking fee, but it is a case-by-case basis. NOTE: Special order safes and file cabinets cannot be returned.
Order Cancellation
Should you need to cancel an order, please contact us. As long as the order has not shipped we
can cancel it with no fees. However, if your order has shipped you will be required to pay any freight charges involved
in shipping and returning the item. All cancellations are subject to our "Return Policy" above.
Damaged Products
PLEASE INSPECT YOUR PRODUCT BEFORE SIGNING FOR IT!
The purchaser is responsible for
inspecting the items upon receiving them. If there is freight damage, the item must be REFUSED.
We will ship you another product immediately and the damaged product will be returned to us at no cost to you.
Colors
The colors on our web site are for representation only. If exact color is needed, please ask for a sample.
Low Price Guarantee
Please go here for details on this policy. Please note that we reserve the right
not to beat a price if it is cost-prohibitive.
We reserve the right to change these policies as we see fit. Please be certain to read our
policies thoroughly before ordering. Your order will always be protected by the policies
that are in effect at the time of your order. Should you have any questions, please
contact us.
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